Order support · delivery guidance
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Start with the answer below. If the issue is tied to a live order, contact Nexus directly so the team can see the current order state.
01How do I know whether Nexus serves my address?+
Enter your address in the official live checkout. ZIP-level guidance is useful, but street-level eligibility is the final check.
02Where do I see current inventory and pricing?+
The live menu is the source of truth for products, prices, availability, current minimums, and checkout details.
03Can a delivery be left at my door?+
No. An eligible recipient must be present for the in-person handoff with valid government-issued identification.
04What are today’s delivery hours?+
Hours conflict across the current public site, so this preview does not publish an unreliable answer. Check the live menu or call Nexus before ordering.
05Who do I contact about an order?+
Call Nexus at 916-709-4137 or use the contact form on the current official site.
